INSIGHTS & IDEAS
The Catalyst Lab
Perspectives on audience-centered strategy, cultural impact, and the future of arts institutions, drawn from Jim’s 30+ years inside and alongside them.
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What Revenue Leaders Actually Do Differently
Part of a series about why the strategies that used to work don’t work the same way anymore, and what that means for every decision you’re making right now Part of a series about why the strategies that used to…
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How your people view their role makes all the difference.
How do your front-line folks define their role? I’ve been on airplanes a lot recently. I have admiration for any professional who works with the…
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$53 trillion in wealth expected to change generational hands within the next 20 years
I’m still taking in all of the insights in The Future Laboratory‘s report (https://lnkd.in/gWB4QyU9). Some things that caught my eyes.– Boomers: 2/3 of family-owned businesses…
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Consultants: how I went from skeptical to supporter
In a previous life I worked for the Lyric Opera of Kansas City as the Director of Marketing and Communications. I was fortunate to work…
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How do you celebrate an employee who is leaving?
This video (h/t Manager Tools) shows an Apple employee leaving on his last day. Everyone in the store claps for him. Celebrates him. Not only…
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Most arts professionals are missing the mark with their copy writing.
It’s all “me-me-me.” The new audiences arts fundraisers and marketers say they want do not connect with org-centric copy. If you want me to consider…
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Lab Notes is the monthly companion to The Catalyst Lab, my LinkedIn series on Audience First. Each issue brings you a field note, a practical tool, and one question worth answering.
